Your information, handled with care.

Vital Arms respects your privacy and treats your information with the same discipline we apply to our products. We collect only what's necessary to process orders, provide support, and improve your experience. We do not sell, rent, or misuse customer data...ever.

Any information you share with us is handled securely and used responsibly. If you have questions about how your data is stored or used, we're happy to walk you through it directly. Trust is earned. We take that seriously.

PRIVACY POLICY

Effective Date: September 19, 2026

1. INTRODUCTION

Vital Arms respects your privacy and is committed to handling your information responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, join our early access list, or purchase our products. By using our site, you agree to the practices described below. Trust is earned. We take that seriously.

2. INFORMATION WE COLLECT

We collect information necessary to operate our business and provide services, including:

Information You Provide

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order and payment information (processed securely by third-party providers)
  • Communications you send to us (support, emails, forms)

Information Collected Through Our Waitlist

If you sign up for early access to Founders Kits or future releases, we collect your name and email address. By signing up, you agree to receive updates and marketing communications from Vital Arms about product launches, availability, and related news. You can unsubscribe at any time using the link in any email we send.

Information Collected Automatically

  • IP address
  • Browser type and device information
  • Pages visited and interactions on our site
  • Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and service information
  • Send marketing communications to waitlist subscribers and customers who have not opted out
  • Improve website functionality and performance
  • Comply with legal and regulatory requirements
  • Prevent fraud and abuse

We do not sell or rent customer information.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable core site functionality
  • Analyze site traffic and usage
  • Improve user experience

You may disable cookies through your browser settings, though some site features may not function properly.

5. THIRD-PARTY SERVICES

We rely on trusted third-party service providers to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Email marketing and waitlist management platforms
  • Website hosting and analytics providers

These providers receive only the information necessary to perform their services and are required to protect it.

6. DATA SHARING & DISCLOSURE

We may disclose information when required to:

  • Comply with legal obligations
  • Respond to lawful requests or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or misuse

We do not share personal data for advertising resale purposes.

7. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

No system is completely secure, but we take appropriate steps to reduce risk and protect customer data.

8. DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide support
  • Maintain our early access and marketing list, until you unsubscribe
  • Meet legal, accounting, or regulatory obligations

When data is no longer required, it is securely deleted or anonymized.

9. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access personal data we hold about you
  • Request correction or deletion
  • Opt out of marketing communications at any time
  • Opt out of other certain communications

Requests can be made through our Contact page.

10. CHILDREN'S PRIVACY

Vital Arms does not knowingly collect information from individuals under the age of 18. Our site and products are intended for adults only.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date. Continued use of the site constitutes acceptance of the revised policy.

12. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact page.